Privacy Policy
Privacy Policy
Last updated: March 2026
At ElandNova, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our store.
Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, shipping address, phone number when you place an order
- Payment Information: Processed securely through our payment providers — we do not store your card details
- Device Information: IP address, browser type, and pages visited to improve your shopping experience
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to customer service inquiries
- Improve our store and customer experience
- Send promotional emails (only if you have opted in)
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Shipping carriers to fulfill your order
- Payment processors to complete transactions
- Service providers who assist in operating our store (e.g., Shopify)
Cookies
Our store uses cookies to enhance your browsing experience and track site analytics. You can disable cookies in your browser settings, though this may affect some store functionality.
Your Rights
You have the right to access, correct, or delete your personal data at any time. To make a request, please contact us at support@eliandnova.com.
Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
Contact Us
If you have any questions about this Privacy Policy, please contact us at support@eliandnova.com.